Privacy Policy

Welcome to Lex Casino. This Privacy Policy describes how Lex Casino, operated by [Company Name], collects, uses, processes, and protects your personal information. We are committed to safeguarding the privacy of our players and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By registering an account and using our services, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review it carefully. This policy applies to all services offered by Lex Casino, including our website, mobile applications, and any other platforms we operate.

We collect various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes your name, date of birth, residential address, email address, phone number, and national identification details (e.g., passport or driver's license numbers) for verification purposes.
• Financial Information: Details related to your payment methods, such as bank account numbers, credit/debit card details, and e-wallet information. We do not store full payment card numbers on our servers.
• Transaction Data: Records of your deposits, withdrawals, bets, game play, and other activities on Lex Casino.
• Technical Information: Your IP address, browser type and version, operating system, device type, referral source, length of visit, page views, and website navigation paths.
• Communication Data: Records of your correspondence with us via email, live chat, or other communication channels.
• Publicly Available Information: Data obtained from public sources, such as identity verification services or sanctions lists, to comply with our legal and regulatory obligations.

We use the information we collect for several purposes, primarily to operate our services effectively and securely:

• Account Management: To create and manage your player account, verify your identity, and process your transactions.
• Service Provision: To allow you to participate in games, make bets, and use all features of Lex Casino.
• Security and Fraud Prevention: To detect and prevent fraudulent activities, money laundering, and other illegal acts, ensuring the integrity of our platform and compliance with our regulatory obligations.
• Customer Support: To respond to your inquiries, provide technical assistance, and resolve any issues you may encounter.
• Personalisation: To tailor our services, promotions, and content to your preferences and gaming history.
• Marketing and Promotions: To send you marketing communications about our products, services, bonuses, and promotions, where you have consented to receive them. You can opt out at any time.
• Legal and Regulatory Compliance: To comply with our legal obligations, including age verification, responsible gambling checks, and reporting requirements to our licensing authority.
• Internal Operations: For data analysis, research, auditing, and to improve the functionality and user experience of Lex Casino.

Our legal bases for processing your personal information include:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gaming services.
• Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation to which Lex Casino is subject, such as anti-money laundering (AML) and know your customer (KYC) regulations.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests. This includes fraud prevention, network and information security, and improving our services.
• Consent: Where required, we will obtain your explicit consent for specific processing activities, such as sending marketing communications. You have the right to withdraw your consent at any time.

We may share your personal information with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, identity verification services, IT support, and marketing agencies. These providers are obligated to protect your data and only use it for the purposes we specify.
• Regulatory Bodies and Law Enforcement: We may disclose your information to regulatory authorities, law enforcement agencies, or other governmental bodies when required by law, court order, or to comply with our licensing obligations.
• Fraud Prevention Agencies: To prevent fraud and money laundering, we may share information with organisations dedicated to these purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of Lex Casino's assets, your personal information may be transferred to the acquiring entity.
• Affiliates: We may share data with our affiliated companies for internal administrative purposes, such as customer support and marketing, provided they adhere to this Privacy Policy.

We do not sell your personal data to third parties.

Lex Casino implements robust technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use SSL (Secure Socket Layer) encryption for all data transmissions between your device and our servers.
• Access Controls: Access to your personal data is restricted to authorised personnel who require it for their job functions.
• Firewalls: Our systems are protected by firewalls to prevent unauthorised external access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Data Minimisation: We only collect and retain data that is necessary for the stated purposes.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Under applicable data protection laws, you have several rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under specific conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been infringed.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Lex Casino uses cookies and similar tracking technologies to enhance your experience, analyse website usage, and for marketing purposes. Cookies are small text files placed on your device by websites that you visit.

• Strictly Necessary Cookies: Essential for the operation of our website, enabling core functionalities like account login and transaction processing.
• Analytical/Performance Cookies: Allow us to recognise and count the number of visitors and see how visitors move around our website. This helps us improve the way Lex Casino works.
• Functionality Cookies: Used to recognise you when you return to our website, enabling us to personalise content for you and remember your preferences.
• Targeting/Advertising Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of Lex Casino.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this means we will retain your data for a minimum of five years after the termination of your account, in accordance with anti-money laundering and gambling regulations. In some cases, data may be retained for longer periods due to ongoing disputes or specific legal obligations. Once your data is no longer required, we will securely delete or anonymise it.

Lex Casino may operate globally, and as such, your personal information may be transferred to, and stored at, a destination outside of your country of residence, including outside the European Economic Area (EEA). When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your privacy rights, such as using standard contractual clauses approved by the European Commission or relying on the recipient's adherence to an approved code of conduct or certification mechanism.

Lex Casino's services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as quickly as possible. If you believe a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email or through your account notifications. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of Lex Casino after any changes signifies your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please do not hesitate to contact our Data Protection Officer:

Email: [email protected]

Postal Address: [Our registered office address, if applicable, or a general contact address]

We are committed to addressing your inquiries promptly and transparently.